PRIVACY
Ting Privacy
This page gives a concise explanation of what Ting may process when you import content, play saved items, or contact support.
1. Imported content
Ting is used to save links, text, and files for later listening. The content you explicitly import may be processed as needed to extract readable text, prepare playback, and keep your listening queue working.
2. Device and app context
Basic technical information such as app version, device type, and system version may be relevant when diagnosing crashes, playback issues, or import failures.
3. Support emails
If you contact support, your email content and attachments may be reviewed only for troubleshooting and response purposes. Please do not send unrelated sensitive personal information.
4. Retention
Support messages may be kept as long as reasonably needed to investigate or close the issue you reported.
5. Contact
For privacy or support questions, contact majia002@icloud.com.